Support

Need help with Answiva? Email us at brativahelp@gmail.com – we usually reply within one business day.

Quick start

1. Open Answiva in your Shopify admin and click Sync products.
2. Open Optimizer, pick a product with a low score and click Generate optimization.
3. Review the preview and click Publish to store. You can restore the original content at any time.
4. Enable the Answiva app embed in your theme (Online Store → Themes → Customize → App embeds) for Schema.org markup and AI traffic analytics.

FAQ

Will ChatGPT recommend my products? We can't guarantee that – no one can. Answiva makes your product pages clearer and more complete for AI assistants and shows you whether they mention you.

Is my content changed without my approval? No. Single optimizations are shown as a preview first. Bulk optimization and auto-optimize publish directly, and every change can be restored.

What happens when I uninstall? Published descriptions stay in your store. All other data is deleted within 48 hours.